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Accessing a video
Where and how to access videos
Your purchased videos can be found on our live and on demand platform Concerts The stream will expire 48 hours after the live event finishes. During that time you can watch, re-watch, pause and rewind as many times as you like. Films From purchase, you have 48 hours to watch films.
You need to have an account to access live and on demand videos.
If you cannot log in to your account, reset your password here. You will receive an email with a link to create your new password. If you're still having trouble, contact us using live chat or at